Developing People

Honest Performance Conversations

Neil Jurd discusses why the best teams are comfortable having challenging conversations, how to structure performance conversations so they always go well and more, in this video from our Communication series.

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12 Minutes
00:12
premium

What's this video about?

Why the best teams are comfortable having challenging conversations.

How to structure performance conversations so they always go well.

Why team members who are driven by their clear and compelling purpose are happy to be given feedback that will improve their performance.

How it is better to have performance conversations early, instead of having to use disciplinary measures later.

Why performance feedback should be a regular and informal aspect of team culture.

How an emotional response to a performance conversation is often a very positive sign of engagement.