Leadership in practice, not theory

What does effective leadership really look like in a school environment?

In this conversation, Neil Jurd speaks with Glyn Potts — former Headteacher, Deputy Colonel Cadets and award-winning leader — about the realities of leading people, setting direction and building trust in complex and demanding environments.

From classroom to headship

Glyn’s leadership journey spans from Teaching Assistant to leading a large secondary school through some of its most challenging periods — including the disruption of COVID and significant structural issues with the school building.

That experience shapes a practical and grounded perspective on leadership — one built on clarity, consistency and understanding people.

Coaching isn’t instruction

At the heart of the discussion is a simple but often misunderstood idea: coaching is not the same as instruction

Glyn explains why real coaching:

• is led by the individual, not the leader
• creates space for challenge and honest conversation
• builds confidence, capability and trust over time

And why many organisations — including schools — believe they are coaching, when in reality they are simply directing.

Leading a school: the realities

The conversation also explores the key elements of effective school leadership, including:

• setting a clear vision and purpose
• working effectively with governors and trustees
• balancing visibility with the demands of the role
• supporting staff through challenge and uncertainty

This is leadership as it actually happens — not as it’s often described.

Why this matters

Strong leadership in schools has a direct impact on:

• staff confidence and performance
• culture and stability
• outcomes for young people

But many leaders step into these roles without the support or preparation they need. This conversation offers a practical, experience-led perspective on how to lead well.

Who this is for

This interview is particularly relevant for:

• Headteachers and senior school leaders
• Aspiring leaders in education
• Anyone interested in coaching, leadership and team development

Leadership isn’t about having all the answers. It’s about creating the conditions for others to think, challenge and grow.