The second of 2 excellent videos recently recorded by Macarena which explores the meaning of empathy.
Empathy is a word that so many of us use liberally convinced that we are being empathetic without understanding a very important difference between what empathy is and what we mostly showcase which is sympathy.
Macarena explains how understanding empathy will make you be a better leader and help create an environment where others feel empowered.
Empathy with Macarena Vergara – Leader Connect (leader-connect.co.uk)
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