Serena Haththotuwa, Business Leader Podcast sat down for a conversation with an ex-army officer, Neil Jurd OBE, a specialist leadership coach, and facilitator for senior leaders in higher and secondary education. Neil is also the author of The Leadership Book and has set up the charity Michelle Jurd Trust, which supports initiatives that encourage young people to benefit from outdoor adventures. Serena spoke to Neil about common characteristics of a great leader, how any personality type can lead and how to manage a team with qualities of trust and empathy. To listen to the podcast and read more, click here.