This is where the TEAM DEBRIEF comes in.
We did these every day in the military, so I took them for granted. But I realise this idea may be new or scary to you.
So this video gives some pointers on how to lead an effective team debrief. Some golden rules:
Make it formulaic (follow the same format every time so it’s more objective).
Make it routine (do it regularly so it get’s less scary).
Comment on observed facts and behaviours only (don’t assume you know what someone was thinking).
Assume positive intent (if someone made a mistake anyone else could have made the same mistake).
Ask a brave question (be prepared to be debriefed yourself by asking a question like “how would you have done it”, or “what would you say if I wasn’t the boss?”).
